Category: Software Development

Payments Modernization Case Study

Posted on | by Bob Laing

TxMQ’s Payments Gateway Enhances Corporate One’s RTP® Performance and Reliability

The Need - Modernize a critical RTP® connectivity layer without disrupting service.

The Approach - A fully managed, highly available IBM MQ Payments Gateway.

The Result - Greater resiliency, less operational burden, and a trusted long-term partner.

The Challenge:  End-to-end integration with TCH’s RTP® network involves multiple technical layers, each demanding specialized operational expertise. IBM MQ is a foundational component, valued for assured delivery, security, and decades of reliability in financial services.

Corporate One recognized that deep MQ architecture, deployment, and support expertise is increasingly scarce. Building that capability internally would require significant time and resources, potentially delaying modernization and adding operational risk. The organization needed proven MQ mastery and a solution engineered for high-availability payment environments.

The Solution: TxMQ’s Payments Gateway
TxMQ, a long-standing IBM Business Partner with extensive integration experience, provided IBM MQ as a fully managed, highly available SaaS offering. The Payments Gateway included:

  • Guaranteed uptime and multi-region resiliency
  • Automated monitoring and proactive issue detection
  • 24×7 expert support from MQ-certified engineers
  • A user-friendly dashboard for visibility and operational control

This approach allowed Corporate One to offload the complexity of MQ management while maintaining enterprise-grade reliability for its RTP® services.

Why Corporate One Chose TxMQ
Corporate One’s technical and executive teams evaluated potential solutions across five key dimensions:  MQ expertise, RTP® experience, operational reliability and resiliency, reputation within the RTP® ecosystem, and overall value and time-to-delivery.

 

Why Corporate One Chose TxMQ

Corporate One’s technical and executive teams evaluated potential solutions across five key dimensions:  MQ expertise, RTP® experience, operational reliability and resiliency, reputation within the RTP® ecosystem, and overall value and time-to-delivery.

“TxMQ was able to quickly turn around multiple IBM MQ and Connect:Direct options with full support models in a very short amount of time. Their expertise shined through during contract negotiations… We are confident that TxMQ’s platform and services will meet our
needs.”

Mark William | SVP, IT Strategic Initiatives, Corporate One

Industry Validation
TxMQ’s credibility extends beyond individual client engagements. After successfully onboarding multiple financial institutions and fintechs to the RTP® network, The Clearing House views TxMQ as a trusted and recommended provider for accelerating RTP® adoption and improving operational performance. Corporate One also sought TCH’s perspective during its evaluation and received strong endorsements of TxMQ’s prior results and reliability.

Outcome

“TxMQ was a wonderful partner during the implementation of IBM MQ and Connect:Direct.  They came prepared to every joint weekly meeting with TCH and Corporate One resources to cover queue builds, networking and testing. TxMQ always had multiple experts on each call to ensure we were able to progress forward with our aggressive timeline and deliver results.”

Mark William | SVP, IT Strategic Initiatives, Corporate One

  • A high-availability MQ environment purpose-built for real-time payments
  • Reduced operational burden and elimination of in-house MQ skill gaps
  • Improved performance and resiliency across RTP® services
  • A trusted long-term partner aligned with IBM and TCH best practices

 

DTG’s Craig Drabik and Canopyright Founder Jeffrey Hamilton with Hedera’s Gehrig Kunz on DLT and Blockchain in the Real-world

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Cannabis entrepreneur Jeffrey Hamilton and TxMQ DTG Practice Manager Craig Drabik join host Gehrig Kunz on Blockchain in the Real-world to discuss cannabis IP rights and the role of the Hedera network in the development of Canopyright.

Canopyright employs distributed ledger technology on the Hedera network to provide a “decentralized herbarium where marijuana breeders can register their unique cultivars and transact business with growers effortlessly, securely, confidentially, and paperlessly.”

TxMQ’s Disruptive Technologies Group specializes in applying cutting edge technologies such as blockchain, IoT, and machine learning to solve critical business problems and open up new business models.

Ready to learn how DTG can help you use emerging technologies to disrupt your industry?  Contact us to schedule a free discovery session today!

 

Patient Benefit Management System and Data Warehouse

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Industry: Healthcare/Health Insurance

Overview: A Pharmacy Benefit Management company that helps organizations provide lower cost prescription drugs to their employees was being weighed down by manual processes that have failed to scale with the explosive growth their business has experienced.

Challenge: The organization utilizes many manual, spreadsheet-based processes alongside a third-party Salesforce based system to provide their service to clients. With existing manual processes they were unable to meet increased demand to quickly scale operations.

Solutions: Our solution was to build a data warehouse, automated processes, and an easily accessible web application to replace cumbersome processes. By the end of the initial project our team also provided a plan to continue to improve operations and processes through future upgrades, and modifications.

Technologies: MS SQL Server, Node js, Angular

 

Summary:  Our customer, a Pharmacy Benefits Management organization, helps its customers offer lower prescription drug prices for medications not typically covered by traditional health insurance offerings. Their business had begun to grow rapidly, and it became clear that they couldn’t rely on the spreadsheets and manual processes they had put in place as they scaled up to meet demand. At the same time, they wanted to decrease their reliance on the third-party application they used to manage benefits.

TxMQ helped our customer build a data warehouse to store critical information about client companies, their enrolled employees, and their prescription drug claims. Microsoft SQL Server was chosen as the database technology to fit in with the customer’s Microsoft-centric environment.

In initial development for the project we automated processes to ingest data from flat files and the third-party Salesforce application to build a solid base on which to build scalable, automated replacements for existing manual processes. Now a company agent can easily input, access, and report information through a web application that can quickly generate lists of covered medications, enable exception processing, invoice customers, and support reporting.

The implementation enabled the company to scale more quickly to meet client demand and have grown both it’s client base and revenue more than it ever could have with the legacy solution. Though the initial project has made huge advances in capabilities, the overall modernization effort is ongoing and the client continues to rely on TxMQ as a trusted partner to enable them to continue to grow their business.