So you’re running outdated, obsolete, out-of-support versions of some of your core systems.? WebSphere MQ maybe? or WebSphere Process Server or Datapower…the list is endless.

Staff turnover may be your pain point – a lack of in-house skills – or maybe it’s lack of budget to upgrade to newer, in-support systems. A lost of times it’s just a matter of application dependencies, where you can’t get something to work in QA, and you’re not ready to migrate to current versions just yet.

The problem is that management requires you to be under support. So you get a quote from IBM to support your older software, and the price tag is astronomical – not even in the same solar system as your budget.

The good news is you do have options.

We were able to offer a 6-month support package, which eventually ran 9 months in total. Total cost was under $1,000 a month.

Here at TxMQ, we have a mature and extensive migration practice, but we also offer 24×7 support (available as either 100% onshore, or part onshore, part offshore) for back-level IBM software and product support – all at a fraction of IBM rates.

Our support starts at under $1,000 a month and scales with your size and needs.

TxMQ has been supporting IBM customers for over 35 years. We have teams of architects, programmers, engineers and others across the US and Canada supporting a variety of enterprise needs.

Case Studies
A medical-equipment manufacturer planned to migrate from unsupported versions of MQ and Message Broker. The migration would run 6 to 9 months past end-of-support, but the quote from IBM for premium support was well beyond budget.

The manufacturer reached out to TxMQ and we were able to offer a 6-month support package, which eventually ran 9 months in total. Total cost was under $1,000 a month.

Another customer (a large health-insurance payer) faced a similar situation. This customer was running WebSphere Process Server, Ilog, Process Manager, WAS, MQ, WSRR, Tivoli Monitoring, and outdated DataPower appliances. TxMQ built an executed a comprehensive “safety net” plan to support this customer’s entire stack during a very extensive migration period.

It’s never a good idea to run unsupported software – especially in these times of highly visible compliance and regulatory requirements.

In addition to specific middleware and application support, TxMQ can also work to build a compliance framework to ensure you’re operating within IBM’s license restrictions and requirements – especially if you’re running highly virtualized environments.

Get in touch today!

(Image from Torkild Retvedt)

Chuck Fried is the president and CEO of TxMQ – an enterprise solutions provider supporting customers in the US and Canada since 1979.

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