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Most businesses still rely on lengthy, costly manual processes – involving cumbersome paper documents – in daily operations. SharePoint services can streamline these workflows, saving precious time and money, while also reducing risk and human error.
TxMQ SharePoint Services Case Studies
USE CASE ONE
A manufacturing company headquartered near Buffalo, NY has been using paper documents and manual approvals for their shipping and receiving. Their forms are first printed, and then passed from hand to hand for approval. Once signed, forms are scanned into a system as PDFs and passed to the receivable department, via email. From there, they are stored on the company server. In addition to this process being painstakingly laborious, this also puts the company at risk misplacing information. By utilizing TxMQ’s Microsoft SharePoint and Workflow services, this manufacturing company can reduce both the risk and time investment needed to process approvals and store documents. TxMQ SharePoint services utilizes the power of SharePoint document management, with version control, workflow manager, and custom forms. We create a streamlined process with online forms that store your documents in a single library, and launch an automated workflow. This ensures that no documents slip through the cracks. It also unties the hands of staff, freeing them to focus on more pressing, revenue generating work. This directly translates into more organized and efficient operations for the company.
USE CASE TWO
A local call center utilized multiple systems for their internal communication. Almost all internal communication ran through these systems, including the management of cross-functional projects, internal announcements, surveys and upcoming events. Employees were often confused about where to look for information, and found it challenging to constantly switch between screens to locate what they needed. It was distracting and wasteful for these busy employees to spend their time sifting for information in order to do their jobs.
TxMQ’s SharePoint Services consolidate all of the communication efforts. A TxMQ designed Microsoft SharePoint Intranet, with custom portals and workspaces, allows teams to collaborate effectively on projects. TxMQ also creates landing pages that contain useful links, announcements, company calendars, and employee recognition pages. By consolidating this information in one space, employees secure the information they require quicker, and are better informed regarding company announcements. The solution increases overall communication, improves employee satisfaction and considerably reduces project lifecycles.