White Paper: What is a Runbook?

TxMQ provides highly skilled remote technical support and tailored managed-services solutions for our customer’s middleware.

Whether it’s database (Oracle™, IBM DB2™, Microsoft™ SQL Server, MySQL™), Java-brokering software (WebSphere Application Server™, Liberty™, JBOSS™), messaging middleware (IBM MQ™), transformation technologies (IIB™, WTX™) to name a few, or other technologies supported under the TxMQ MSP, RTS (remote technical support), or remote systems management (RSM) programs.

TxMQ customers and partners rely on TxMQ to supplement their technical teams with an escalation for deep subject-matter expertise for vacation coverage, deep problem resolution and technical support for IBM-based and other third-party middleware processing systems and software. TxMQ offers this service for version-current and select back-level…

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Cindy Gregoire is TxMQ's middleware practice manager and is a deeply experienced and respected IT executive. Her thought leadership spans industries that range from financial services and manufacturing to healthcare and retail, among others. She lives in Harris, Minnesota.

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